FAQ

Swimming pools should be filtered from 8 to 12 hours every day (the water recirculates 4-6 times within a 24-hour period) especially during the summer.
The swimming pool should be filtered preferably during the day or when the pool is used.

The test frequency varies depending on the chemicals used and the swimming pool type (type of construction,
size, etc.).
With time, you will acquire experience and you will be able to establish a routine that meets the needs of your swimming pool.
A good rule of thumb is to test the water on a weekly and daily basis for private and public swimming pools respectively.

Depending on the type of algae present in your swimming pool, a shock treatment with an algaecide is recommended to destroy any bacteria and algae.
Subsequently, you should frequently filter the water to keep it crystal clear and healthy.

The chlorine level should fall below 3 ppm. Usually, after a chlorine shock treatment has been performed, the chlorine level will have dropped to 3 ppm by the following morning.

• The best time to test the water is in the afternoon, before you add chemicals and then again in the morning to make sure that the water is suitable to swim in.
• If the swimming pool is continuously used, then the tests should be repeated more frequently within the week.
• Strong sunlight may reduce the chlorine level in the water. Therefore, chlorine levels should be frequently tested during the summer months.
• The swimming pool water should be crystal clear blue and any objects or particles floating on its surface or present in the water should not be ignored. It is therefore essential to establish a systematic cleaning program to keep the surface, the walls and the bottom of your swimming pool clean and sanitized.
• If your swimming pool features a skimmer, make sure that its baskets are systematically emptied of dirt and debris.
• The inlets and outlets of the swimming pool should also be tested. In other words, it should be ensured that the bottom, the skimmer, the suction & discharge lines, the vacuum cleaner, the overflow channel, etc. are in good condition and/or work properly.

This may be due to many factors:

1. High PH level
2. Low chlorine level
3. High total alkalinity level
4. High level of metals (water discolouration
5. High level of algae
6. The filter needs cleaning or service
7. Large quantities of tiny particles in the water

First, check if the filter operates properly on a daily basis. Then, make sure that the level of chemicals in your swimming pool is ideal.

It is important that pH level is within range. If it is too high, the water might start causing damage to the swimming pool equipment or even the swimming pool surface. A low pH level may cause eye or skin irritations.
The same consequence may apply, if the pH level is too high.

• Minimize the variety of chemicals stored.
• Do not purchase more chemicals than needed or used during a swimming season. Most of the swimming pool chemicals can not be preserved for an extended period of time.
• Do not store them together with other chemicals or other objects.
• Acids may cause dangerous reactions when in contact with all types of Chlorine.
• Always wear protective gloves and safety goggles, when handling them.
• Always keep them away from children.
• Always label all chemicals to ensure proper identification.